Trust before the first call
Mental health website design for psychiatrists, psychologists and therapists.
Your patient looks for you alone, often from a phone and late at night, and decides in seconds whether this practice is for them. So the site says what you treat, how you work, what an appointment costs and what happens in the first one, instead of showing strangers smiling in a field.
Quoted in writing before any work starts. A typical practice site launches in 4 to 6 weeks. We built the professional platform of Dr. Rodneys Jiménez, clinical neuropsychologist and member of our advisory board.
What you get
Everything a mental health practice needs its website to say.
A first screen that answers “is this for me”
Who you treat, what you treat, whether you see people in the office or by video, and what a first appointment actually looks like. Specific beats warm: the reader is comparing three practices in one sitting and picks the one that sounds like it understands them.
Medication management and therapy on separate pages
Most people arrive unsure whether they need a prescriber or a therapist, and one paragraph that mentions both leaves them unsure. Each service gets its own page saying what it is, who it suits and how the first appointment runs, so nobody books the wrong door.
Fees, sliding scale and superbills, in plain words
Cost is the first question and the quietest reason a reader leaves. Whether you bill directly, sit out of network, issue a superbill so the patient can seek reimbursement, or keep sliding scale places, the page says it where the reader is already looking.
Crisis information where someone can find it
One short block, written by you and placed by us: the 988 Suicide and Crisis Lifeline, when to call 911 or go to the nearest emergency room, and a clear line saying messages through the site are not monitored and not for emergencies. Information, never advice from a website.
Reviews and testimonials, handled without exposing anyone
A testimonial from someone you treat needs a signed written authorization before it goes online, and a public reply to a review can confirm that the person was a patient. We show reviews as what they are, and we hand you the wording rules for replies. How to reply to a review without revealing a patient.
Scheduling, intake and video visits on the platform you control
Requests and forms travel from the patient to the account your practice contracts, never to us and never through us. If you see people across the state, the telehealth pages are built on the same principle.
The platforms that sign an agreement with youWho this is for
- A psychiatrist in solo practice who bills directly and needs the fee and the superbill said plainly
- A therapy practice with several clinicians, each with their own specialties, ages treated and availability
- A psychology practice whose website has to read as naturally in Spanish as it does in English
- A clinic that combines medication management and therapy and needs each path explained on its own page
How it works
- 1
A conversation about who you treat
Not a sales call. We ask what you treat, how you work, who you would like more of and who keeps calling by mistake, then quote the project in writing.
- 2
Structure and words designed together
Services separated, fees written, the crisis block drafted by you and placed where it will be found. You review real pages with your real words, not wireframes.
- 3
Build, verify, launch
Built from zero on our own stack and verified against Google Core Web Vitals and WCAG 2.1 AA, because a reader at the end of a long day should not have to fight the page.
- 4
We stay after launch
Updates, monitoring and changes continue through website maintenance, and a new service gets its own page instead of a line squeezed into an old one.
A mental health site has to protect the person reading it.
Nothing a patient types reaches DEOCAs. We design the pages and connect them to the account your practice contracts, and the answer travels from their phone to that platform from the first keystroke. Appointment requests count as patient information, so they are routed the same way and never to an inbox of ours. See how that connection works.
We will not publish the words of someone you treat without a signed written authorization, we will not write a claim about outcomes that you cannot stand behind, and we will not let a crisis block read as advice from a website. You are the clinician. The site repeats what you decide, clearly and in the place where it is needed.
Fair questions
Can I put patient testimonials on my website?
Not without a signed written authorization from that person, and in mental health many clinicians decide against it even then, because publishing someone’s words identifies them as a patient. Public reviews are different: they were already written in public, and the site shows them as reviews people chose to leave. We never invent a quote, and we never soften one. How to reply to a review without revealing a patient.
Do medication management and psychotherapy need separate pages?
Yes. A psychiatry website and a therapist website answer different first questions, and a practice that does both needs both answers on pages of their own. It is also the change that saves the most phone calls: someone who does not know whether they need a prescriber or a therapist will not work it out from a paragraph that mentions both. One page per service, each saying what it is, who it suits, how an appointment runs and what the first one looks like, lets the reader choose correctly before they ever contact you.
Should my fees be on the site if I do not take insurance?
Especially then. Cost is the first question a reader carries, and a site that hides it loses people who would have paid without blinking. The page can state your rate, say that you are out of network, explain that you issue a superbill so the patient can seek reimbursement from their plan, and name how sliding scale places work if you keep any. Said plainly, it filters the calls you do not want and earns the ones you do.
How should crisis information appear on the site?
Visible without hunting and worded by you. The usual shape is one short block naming the 988 Suicide and Crisis Lifeline, telling the reader to call 911 or go to the nearest emergency room when someone is in immediate danger, and stating that messages sent through the site are not monitored and are not for emergencies. It belongs on the contact page and in the footer, so it sits on every page without taking over any of them.
Can patients request an appointment without the site holding anything about them?
Yes, and that is the only way we build it. The site links to the scheduling and intake account your practice contracts, so what a patient types goes from their device to that platform. DEOCAs never receives, stores or transports patient information, and every free-text field on the site carries a note asking people not to include it. See which platforms sign an agreement with your practice.
I see patients across the state by video. Does that change the site?
It changes what the site has to prove. Someone two hours away needs to see the states you are licensed in, what a video appointment asks of them, how it is scheduled and what happens if the connection fails, before they will consider you at all. Those pages are part of the same build, not a separate project. How we build telehealth pages.
Related reading
Go deeper
- Healthcare SEOHow to reply to patient reviews without disclosing anything7 min read
- Medical Web PlatformsHIPAA and Your Website Contact Form: What Is and Is Not Protected Health Information7 min read
- Custom ToolsOnline scheduling for medical practices: what a physician website needs to take appointment requests8 min read
Tell us who you treat. We will show you the site that says it.
Three quick questions and a reply within one business day. No calls until you want one.