Privacy Policy & Terms

DEOCAs LLC is a digital engineering lab registered in the State of Florida, United States, providing professional services including but not limited to custom healthcare software development, clinical tool development, web platform design, application development, mobile application development, digital consulting, professional email configuration, domain and DNS management, and related digital services.

Legal Entity: DEOCAs LLC
Owner & Sole Operator: Roger de Oca
Principal Address: Tampa, Florida, United States
Primary Contact: contact@deocas.us
Phone: +1 (813) 426-1945

DEOCAs LLC is a single-member limited liability company. As such, Roger de Oca has the full legal protections afforded by Florida LLC law, including protection from personal liability for the debts, obligations, and liabilities of the company, except as expressly required by law or under circumstances of fraud, intentional misconduct, or piercing of the corporate veil as determined by a court of competent jurisdiction.

This Privacy Policy and Terms of Service ("Agreement") applies to: (a) all visitors to deocas.us and any associated subdomains; (b) all individuals who submit inquiries, quote requests, or contact forms; (c) all clients who have entered into a service agreement with DEOCAs LLC; and (d) all users of any tools, applications, or platforms operated by DEOCAs LLC.

Your continued use of our website or services constitutes acceptance of this Agreement in its entirety, including any future modifications. If you are accepting on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind such entity to this Agreement.

DEOCAs LLC reserves the right to modify, update, or replace any part of this Agreement at any time without prior notice. Changes take effect immediately upon posting. Your continued use of the website after changes are posted constitutes acceptance of the revised Agreement.

3.1 Information you provide directly: When you submit a contact form, request a quote, communicate via email, or engage our services, we may collect: full name, business name, email address, phone number, physical address, project details, payment and billing information, and any other information you voluntarily provide.

3.2 Automatically collected information: When you visit our website, we may automatically collect: IP address, browser type and version, operating system, pages visited, time on site, referring URLs, device type, and geographic location derived from IP address. This information is collected via cookies, web beacons, and server logs.

3.3 Information from third parties: We may receive information about you from third-party services such as Google Analytics, advertising platforms, social media networks, and payment processors, subject to their respective privacy policies.

3.4 Communications: All email, WhatsApp, and other communication records are retained as part of our business records. By communicating with us, you consent to such retention.

We use collected information for the following purposes:

• Responding to inquiries and providing services you have requested
• Processing payments and managing billing
• Sending project updates, proposals, invoices, and service communications
• Improving our website, services, and user experience
• Complying with legal, regulatory, and tax obligations
• Enforcing this Agreement and protecting our legal rights
• Preventing fraud, unauthorized access, and illegal activity
• Sending service-related notifications and, with your consent, marketing communications
• Conducting analytics and business intelligence
• Maintaining and improving the security of our systems

We do not sell, rent, trade, or otherwise transfer your personal information to third parties for their marketing purposes without your explicit consent.

For users located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with similar data protection laws, our legal bases for processing personal data include:

• Contractual necessity: Processing required to perform our services or prepare to enter a contract with you
• Legitimate interests: Processing necessary for our legitimate business interests, provided they are not overridden by your rights
• Legal obligation: Processing required to comply with applicable law
• Consent: Processing based on your explicit consent, which you may withdraw at any time

For California residents, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) grant additional rights described in Section 10.

We do not share your personal information except in the following circumstances:

6.1 Service providers: We may share information with vetted third-party service providers who assist in operating our business (hosting, payment processing, email delivery, analytics), under contractual obligations of confidentiality and data protection.

6.2 Legal compliance: We may disclose information when required by law, court order, subpoena, or government authority, or when we believe in good faith that disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of persons or property.

6.3 Business transfers: In the event of a merger, acquisition, sale of assets, or other business transfer involving DEOCAs LLC, user information may be transferred as part of such transaction, subject to continued protection under this Agreement.

6.4 Protection of rights: We may disclose information to enforce this Agreement, protect DEOCAs LLC, Roger de Oca, our clients, or third parties from harm, or to investigate potential violations.

6.5 Consent: We may share information with your explicit consent.

Our website uses cookies and similar tracking technologies. By using our website without adjusting your browser settings, you consent to our use of cookies.

7.1 Essential cookies: Required for basic website functionality. These cannot be disabled.

7.2 Analytics cookies: Used to understand how visitors interact with our website. We use Google Analytics and similar tools for this purpose.

7.3 Marketing cookies: Used to track visitors across websites for marketing purposes, if applicable.

7.4 Preference cookies: Store your settings and preferences to improve your experience.

You may control cookie settings through your browser. Disabling certain cookies may affect website functionality. We honor Do Not Track (DNT) signals where technically feasible.

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Specifically:

• Client project files and communications: minimum 5 years from project completion, in accordance with standard business and tax record-keeping requirements
• Payment and billing records: 7 years, as required by US tax law
• Inquiry data (non-clients): 2 years from date of last contact
• Website analytics data: as defined by the respective analytics platform

Upon expiration of applicable retention periods, data is securely deleted or anonymized.

We implement commercially reasonable technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data in transit, access controls and authentication requirements, secure data storage practices, and regular security reviews.

DISCLAIMER: No method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your information using industry-standard practices, DEOCAs LLC and Roger de Oca cannot guarantee absolute security. We expressly disclaim liability for any unauthorized access, disclosure, or loss of data that occurs despite our reasonable security measures, unless such loss is caused by our gross negligence or willful misconduct. You provide information at your own risk.

In the event of a data breach that affects your rights and freedoms, we will notify affected individuals and relevant authorities as required by applicable law, within the timeframes mandated by such law.

Depending on your jurisdiction, you may have the following rights regarding your personal data. To exercise any of these rights, contact us at contact@deocas.us. We will respond within 30 days, and may request verification of your identity before processing your request.

• Right to access: Request a copy of the personal data we hold about you
• Right to correction: Request correction of inaccurate or incomplete data
• Right to deletion: Request deletion of your personal data, subject to legal retention requirements
• Right to restrict processing: Request limitation of how we use your data in certain circumstances
• Right to data portability: Request transfer of your data in a structured, machine-readable format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent for consent-based processing at any time
• California rights (CCPA/CPRA): Right to know, right to delete, right to opt-out of sale, right to non-discrimination, and right to correct

We reserve the right to deny requests that are manifestly unfounded, excessive, or that conflict with our legal obligations.

Our website and services are not directed to, and we do not knowingly collect personal information from, children under the age of 13, or under the age of 16 for users in the EEA. If you believe we have inadvertently collected information from a minor, please contact us immediately at contact@deocas.us and we will promptly delete such information. DEOCAs LLC expressly disclaims liability for any data inadvertently collected from minors without parental consent.

DEOCAs LLC is based in the United States. If you access our website or use our services from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using our website or engaging our services, you explicitly consent to such transfer and processing. We take appropriate safeguards to ensure such transfers comply with applicable data protection law.

Our website may contain links to third-party websites, platforms, or services. DEOCAs LLC has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We expressly disclaim all liability arising from your use of, or reliance on, any third-party content, products, or services.

Third-party services we may use include, but are not limited to: Google Analytics, Google Workspace, Google Business, Meta/Facebook, FormSubmit, WhatsApp Business, GitHub, Vercel, MongoDB Atlas, and various cloud hosting providers. Each such service operates under its own privacy policy and terms of service, which we encourage you to review.

14.1 DEOCAs Property: All content on this website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the exclusive property of DEOCAs LLC or its licensed content suppliers and is protected by applicable United States and international intellectual property laws. Unauthorized reproduction, distribution, modification, or creation of derivative works is strictly prohibited and may result in civil and criminal penalties.

14.2 Client Deliverables: Ownership of client deliverables is transferred to the client upon receipt of full payment, as specified in individual service agreements. Prior to full payment, DEOCAs LLC retains full ownership of all work product. In the event of non-payment, DEOCAs LLC may revoke any license previously granted and demand the immediate return or destruction of all delivered materials.

14.3 Portfolio Rights: Unless otherwise agreed in writing, DEOCAs LLC and Roger de Oca retain the irrevocable, worldwide, royalty-free right to display, reference, and use completed client projects in portfolios, case studies, marketing materials, and social media. Clients who require confidentiality must request this in writing prior to project commencement.

14.4 Tools & Methodologies: DEOCAs LLC retains ownership of all proprietary tools, frameworks, processes, methodologies, and know-how developed or used in the delivery of services, even where incorporated into client deliverables. No service agreement grants clients rights to such underlying tools or methodologies beyond their use in the delivered product.

14.5 Trademark: "DEOCAs," "DEOCAs LLC," "MedSpace360," and all associated logos and marks are trademarks of DEOCAs LLC. Unauthorized use of any DEOCAs trademark is strictly prohibited.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DEOCAS LLC AND ITS OWNER, ROGER DE OCA, PROVIDE THIS WEBSITE AND ALL SERVICES ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO: WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, RELIABILITY, SECURITY, OR UNINTERRUPTED ACCESS.

DEOCAS LLC DOES NOT WARRANT THAT: (A) THE WEBSITE WILL BE ERROR-FREE OR CONTINUOUSLY AVAILABLE; (B) DEFECTS WILL BE CORRECTED; (C) THE WEBSITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (D) THE RESULTS OBTAINED FROM USING OUR SERVICES WILL MEET YOUR SPECIFIC REQUIREMENTS OR EXPECTATIONS.

Digital services, including but not limited to SEO optimization and Google Business services, involve factors outside our control (including third-party platform algorithms and policies). DEOCAs LLC makes no guarantees regarding specific ranking outcomes, traffic levels, conversion rates, or business results. Past results do not guarantee future performance.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

16.1 DEOCAS LLC AND ITS OWNER, ROGER DE OCA, SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, OUR WEBSITE OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

16.2 THIS EXCLUSION INCLUDES, WITHOUT LIMITATION: LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF BUSINESS OPPORTUNITY, LOSS OF GOODWILL, COSTS OF SUBSTITUTE SERVICES, OR ANY OTHER COMMERCIAL OR ECONOMIC LOSS OF ANY KIND.

16.3 AGGREGATE CAP: IN NO EVENT SHALL DEOCAS LLC'S OR ROGER DE OCA'S TOTAL CUMULATIVE LIABILITY TO YOU OR ANY THIRD PARTY ARISING OUT OF OR RELATED TO THIS AGREEMENT OR OUR SERVICES EXCEED THE TOTAL AMOUNT PAID BY YOU TO DEOCAS LLC IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED US DOLLARS ($100), WHICHEVER IS GREATER.

16.4 PERSONAL LIABILITY: ROGER DE OCA, IN HIS INDIVIDUAL CAPACITY, SHALL NOT BE PERSONALLY LIABLE FOR ANY CLAIMS, DAMAGES, OR LOSSES ARISING FROM THE OPERATIONS OF DEOCAS LLC, EXCEPT AS EXPRESSLY REQUIRED BY FLORIDA LLC LAW OR IN CASES OF PROVEN FRAUD OR INTENTIONAL MISCONDUCT.

Some jurisdictions do not allow limitation of liability for certain types of damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

You agree to indemnify, defend, and hold harmless DEOCAs LLC, Roger de Oca, and their respective employees, agents, successors, and assigns from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of our website or services; (b) your violation of this Agreement; (c) your violation of any applicable law or regulation; (d) content or materials you provide to us; (e) any third-party claim arising from your actions; or (f) your infringement of any intellectual property or other rights of any person or entity.

DEOCAs LLC reserves the right to assume exclusive control of any matter subject to indemnification, at your expense. You agree to cooperate fully with us in asserting any available defenses.

18.1 Service Agreements: All services are subject to individual written agreements, proposals, or invoices. In the event of conflict between this Agreement and a specific service agreement, the service agreement shall prevail with respect to the conflicting terms only.

18.2 Payment: All fees are due as specified in the applicable invoice or service agreement. DEOCAs LLC reserves the right to withhold delivery of work product until full payment is received. Overdue payments accrue interest at 1.5% per month (18% per annum) or the maximum rate permitted by Florida law, whichever is lower.

18.3 Refunds: All payments are non-refundable unless explicitly stated otherwise in a written service agreement. No refunds will be issued for work already performed. In the event of termination by the client, DEOCAs LLC shall be entitled to payment for all work completed through the date of termination, plus any reasonable costs incurred.

18.4 Monthly Maintenance: Monthly maintenance and care plans are ongoing services. Cancellation requires 30 days written notice. Cancellation of monthly services does not entitle the client to a refund of fees already paid. DEOCAs LLC reserves the right to discontinue hosting and maintenance services if fees are unpaid for more than 30 days, which may result in website downtime.

18.5 Scope Creep: Any work requested beyond the agreed scope will be quoted separately and billed additionally. DEOCAs LLC is not obligated to perform out-of-scope work without written agreement on additional compensation.

18.6 Client Responsibilities: Clients are responsible for providing accurate information, timely feedback, and necessary access to systems and accounts. Delays caused by the client are not the responsibility of DEOCAs LLC and may result in adjusted timelines or additional fees.

18.7 Taxes: Client is responsible for all applicable taxes, including sales tax, use tax, and VAT, unless expressly included in the project quote.

Both parties agree to maintain the confidentiality of each other's proprietary and confidential information, including but not limited to business strategies, client lists, pricing, and technical processes. Neither party shall disclose such information to any third party without prior written consent, except as required by law.

This confidentiality obligation does not apply to information that: (a) is or becomes publicly known through no breach of this Agreement; (b) was rightfully known by the receiving party before disclosure; (c) is independently developed by the receiving party without use of the confidential information; or (d) is required to be disclosed by law or court order, provided the disclosing party is given prompt written notice and an opportunity to seek a protective order.

DEOCAs LLC may disclose the existence of a client relationship and display completed work in its portfolio unless otherwise agreed in writing prior to project commencement.

You agree that you will not make, publish, or communicate to any person, entity, platform, or media outlet any statement, review, comment, or post that disparages, defames, libels, or otherwise harms the reputation of DEOCAs LLC, Roger de Oca, their employees, associates, or clients. This prohibition applies regardless of whether such statements are made publicly or privately, online or offline.

DEOCAs LLC reserves the right to pursue all available legal remedies, including claims for defamation, tortious interference, and breach of contract, in response to disparaging statements made in violation of this provision. You acknowledge that DEOCAs LLC would suffer irreparable harm from a breach of this provision and that monetary damages may be insufficient, entitling DEOCAs LLC to seek injunctive relief in addition to any other remedies.

DEOCAs LLC shall not be liable for any failure or delay in performance of its obligations under this Agreement to the extent that such failure or delay is caused by events beyond our reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, civil unrest, government action, power outages, internet or network failures, cyberattacks, labor disputes, pandemic, or other force majeure events. In such events, our obligations will be suspended for the duration of the force majeure condition, and we will use commercially reasonable efforts to resume performance as soon as practicable.

22.1 Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

22.2 Informal Resolution: Before initiating any formal dispute resolution, you agree to contact us at contact@deocas.us and provide written notice describing the nature of your dispute. Both parties agree to attempt in good faith to resolve the dispute informally within 30 days.

22.3 Binding Arbitration: If informal resolution fails, any dispute, claim, or controversy arising out of or relating to this Agreement, or the breach, termination, enforcement, interpretation, or validity thereof, shall be resolved exclusively by final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer or Commercial Arbitration Rules, as applicable. The arbitration shall be conducted in Hillsborough County, Florida, United States, or via videoconference at our discretion. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

22.4 Class Action Waiver: TO THE FULLEST EXTENT PERMITTED BY LAW, YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST DEOCAS LLC OR ROGER DE OCA. All disputes must be brought individually.

22.5 Venue: For any matters not subject to arbitration, or to enforce an arbitration award, you consent to the exclusive jurisdiction of the state and federal courts located in Hillsborough County, Florida, and waive any objection to such jurisdiction or venue.

22.6 Attorneys' Fees: In any dispute arising from or related to this Agreement, the prevailing party shall be entitled to recover its reasonable attorneys' fees and costs from the non-prevailing party.

22.7 Time Limitation: Any claim or cause of action arising from or relating to this Agreement must be filed within one (1) year of the date on which the claim arose, or be permanently barred.

DEOCAs LLC reserves the right to modify, update, or revise this Privacy Policy and Terms of Service at any time, for any reason, without prior notice. All changes are effective immediately upon posting to deocas.us/privacy. We encourage you to review this page periodically. The "Last updated" date at the top of this page reflects the most recent revision. Your continued use of our website or services after any modification constitutes your binding acceptance of the modified Agreement. If you do not agree to a modification, your sole remedy is to cease using our website and services.

For questions, requests, complaints, or notices regarding this Agreement, please contact us at:

For data protection inquiries specific to GDPR rights, please include "GDPR Request" in your subject line. For CCPA inquiries, please include "CCPA Request." We aim to respond to all legitimate requests within 30 calendar days.