Maintenance & Support

Your site stays sharp while you stay with patients.

A website is not a project that ends at launch. Software updates, security, content that drifts out of date, and the slow decay nobody notices until patients do. Maintenance is how the platform we built for you stays as good as the day it shipped.

What you get

Everything that keeps a medical site trustworthy.

Content updates and edits

New providers, changed hours, updated insurance lists, fresh pages. You send the change; it appears, correctly.

Security and SSL

Dependency updates, certificate management and monitoring, because a security warning on a medical site destroys trust instantly.

Performance watched

Speed measured against Google Core Web Vitals over time, not just at launch, with regressions caught and fixed.

Domain and DNS management

Renewals handled and records kept clean. The domain stays registered to you, always.

Priority response

A dedicated channel and honest response times when something needs attention now.

Monthly reporting

What changed, what was measured, and what we recommend next, in a report a busy physician can read in two minutes.

Who this is for

  • Practices whose platform we built and who want it kept current without thinking about it
  • Physicians who have watched a good site rot for lack of a person responsible for it
  • Clinics whose front desk should not double as a webmaster
  • Organizations that need change requests handled reliably, with a record

How it works

  1. 1

    Scope the plan

    What the site needs monthly, agreed in writing: scope, response times and price.

  2. 2

    We take the keys

    Monitoring, updates and the change channel go live. You get one address for everything.

  3. 3

    Steady cadence

    Updates and checks run on schedule; your requests are handled as they come.

  4. 4

    Monthly report

    Short, plain and honest, including anything we think you should fix or stop paying for.

Why we maintain what we build.

Maintenance plans cover platforms we built or rebuilt, because responsibility only works when we know every line of the foundation. Taking over an unknown stack and promising it will behave is a promise nobody can honestly make.

If your current site was built elsewhere and needs a caretaker, the honest path is the $197 audit first: it tells you what shape the site is really in, and whether maintaining it or rebuilding it is the better spend.

Fair questions

What does maintenance cost?

Plans are quoted in writing based on the size of the platform and the monthly change volume it needs. No contracts that outlive their usefulness: the plan continues because it earns its fee.

Can you maintain a site another company built?

We maintain what we build or rebuild, because we can only stand behind foundations we know. Start with the audit and we will tell you honestly whether your current site is worth maintaining as-is.

What counts as a content update?

The routine changes of a living practice: hours, providers, insurance lists, new pages, photos, announcements. Larger new builds are quoted separately before any work happens, never billed as a surprise.

What happens if I cancel?

The site, the domain and the content are yours and remain yours. Maintenance is a service, not a hostage arrangement.

Hand off the upkeep.

Tell us about your platform and get a written plan within one business day.